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Managed Services

  • Managed Network

    EarthLink can remotely manage your network and server devices, whether on your premises or in the cloud. Best-in-class engineers proactively manage your infrastructure to ensure steady and secure operations.

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  • Managed Security

    Security and compliance requirements are a high priority for businesses today. There are many areas a business needs to consider from a security perspective: infrastructure, endpoints, critical data, access management, compliance, and more. EarthLink can architect a comprehensive solution to address the key security needs of your business.

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  • Managed Security Operations

    It is vital to have a consistent security policy across your business. But holistically managing a security policy can be difficult for small to midsize companies without a large IT staff. It can also be difficult for a service provider who specializes in just one type of security. EarthLink can provide the expertise you need to manage a comprehensive security policy across your entire organization.

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  • Premises Firewall

    In today's threat environment, your business may be attacked by hackers with all different kinds of motivations. Firewalls are a basic element of network security that is as important as ever. They are your first line of defense to prevent unauthorized network access, filter content, and protect against malware. EarthLink's next-generation firewall products can help protect your business against today's advanced security threats.

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  • Secure Remote Access

    Secure Remote Access enables your employees to access corporate resources from anywhere, whether the resources reside in a corporate or cloud environment. Employees can authenticate using your existing active directory or other two-factor authentication method. It allows you to maximize employee productivity while meeting security and compliance requirements.

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  • PCI Compliance Solutions™

    All businesses that accept credit cards must comply with the Payment Card Industry Data Security Standards, designed to help protect against credit card data breaches. In the event of a data breach, the compromised business can no longer accept credit cards, must pay card replacement fines, and must submit to a forensic audit. EarthLink's PCI validation tools help you ensure that your business is PCI compliant and protected against data breach.

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  • Unified Endpoint Management & Security

    Unified Endpoint Management & Security allows you to deliver a ubiquitous experience across all of your endpoints regardless of form factor. Manage every device and deliver patching, malware protection, and software from a single pane of glass.

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  • Mobile Device Management (MDM)

    How do you deal with the proliferation of consumer devices in your IT environment? Choose a mobile device management solution that will allow you to access and support the broadest set of endpoints.

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  • Managed Cloud

    When should you move to the cloud? When your equipment or software needs replacement, avoid capital expenses by moving it to the cloud. Offload management and allow your IT team to focus on revenue-generating activities. EarthLink can help support your infrastructure whether it is on or off your premises.

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  • Cloud Hosting

    Cloud Hosting is the ability to virtualize your servers in a cloud environment. You can configure your own applications and services or let a provider do it for you. Eliminate capital expenditures and flexibly configure resources while still maintaining complete control.

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  • Private Cloud Hosting

    Private Cloud Hosting gives you dedicated resources for your cloud environment. The allocated resources are 100% yours, so you are never competing with other businesses for them. Maintain complete control over your environment with advanced security and privacy features.

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  • Business Continuity & Disaster Recovery

    How much of a Disaster can you tolerate? *40% of companies that experience a major data loss do not reopen. *80% that do not rebound within one month will go out of business in the near future. * 51% are out of business within two years.

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  • Cloud Disaster Recovery

    Cloud Disaster Recovery facilitates real-time replication between your location and a cloud data center — with redundancy. You only pay for a minimum amount of resources, just enough to handle the replication. Plus, you can easily move to a cloud environment at any time, since your data is already replicated in the cloud.

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  • Managed Cloud Hosting

    Managed Cloud Hosting provides the management services you need to keep your business efficient. Free your IT team from patch management, intrusion detection and prevention, or server and network monitoring, so they can focus on business-building projects.

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Network Services

  • Network Services

    The EarthLink Data Services provide a strong foundation on which you can build your business operations, processes, and services. MPLS network service, Data Center Connect, Internet Access, and secure Wi-Fi help you manage data securely and efficiently.

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  • MPLS

    MPLS networking allows you to converge multiple streams such as data, voice, and video into a single access infrastructure. You can "right size" your bandwidth for each location, so you only pay for the bandwidth you need. Plus, you can outsource routine network management tasks to your service provider so you can focus on growing your business.

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  • Secure WiFi™

    80% of consumers look to their mobile devices in stores to improve their shopping experience. EarthLink's WiFi service provides customized, branded in-store WiFi browsing that is PCI compliant. It provides data analytics and advanced reporting, and it enables a separate private wireless network to power applications that improve store operations.

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  • Internet Access

    Your mission-critical applications require a secure, reliable Internet connection. Not all high-speed Internet connectivity is equal. How your ISP manages the IP traffic from your location to the closest peering point varies, and it makes a difference in how your critical applications perform. EarthLink's Internet access can consistently support your most bandwidth-intensive and latency-sensitive applications.

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Voice Services

  • Voice Services

    Whether you are a small business in need of basic business lines or a large enterprise seeking a full suite of voice services, EarthLink can deliver the unified communications system you need. Key advantages include a nationwide network, a diverse set of bandwidth levels, and optional Internet & data services.

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  • Hosted Voice

    Today you may have a phone system in your closet. With EarthLink's Hosted Voice service, we move your phone system to the cloud and give you all the features of an enterprise switch. Since it is no longer in your business, you will not lose communications in the event of a disaster. You gain advanced business intelligence about all your phone communications. Best of all, you can redirect phone lines whenever you choose — even direct calls to a cell phone after a certain number of rings.

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  • SIP Trunking

    What is SIP trunking? It is a connection service that allows you to communicate across your enterprise or around the world. EarthLink treats this connection as a solution rather than a commodity, providing a consultative staff to determine the best configuration for your business.

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  • Connect with Customers

    Great news! 52% of customers want to contact you via 3 or 4 channels, including email, chat, web, phone or social media. Make that connection happen with EarthLink Hosted Contact Center: quickly route higher priority customers to the right support persons; engage your customers more intelligently with CRM integration; and by deploying IVR functionality, let your customers self-route in order to get answers faster.

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Professional Services

  • Professional Services

    Whether your company prefers on-premise infrastructure, cloud hosted, or a hybrid of both, professional services can help you achieve your business goals. These are project-based services in which our engineers help you design and build infrastructure, migrate data, upgrade systems, or anything else you need to get your IT where you want it to be.

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