20c7 SIP Trunking Customer Resource Center - EarthLink Business
1-877-355-1501

SIP Trunking Customer Resource Center

Interoperability certification is an important piece of any SIP Trunking deployment. Use the resources below to help
ensure that your IP PBXs are compatible with the EarthLink Business switching infrastructure.

USER RESOURCES

ACCOUNT ACCESS
Configuration Guides
ADTRAN Netvanta 7100 IP PBX Guide
Allworx 6.x IP PBX Guide
Asterisk BE 1.4 IP PBX Guide*
Avaya IP Office IP PBX Guide
Avaya IP Office v8 IP PBX Guide
Avaya Aura Communication Manager IP PBX Guide
Cisco Call Manager Express IP PBX Guide
Cisco Call Manager IP PBX Guide**
Cisco UC500 IP PBX Guide
Mitel ICP 3300 IP PBX Guide
Mitel CP 5000 IP PBX Guide
NEC SV8100 IP PBX Guide
NEC SV8300 IP PBX Guide
NEC SV8500 IP PBX Guide
ShoreTel IP PBX Guide***

 Portal Access
Admin CommPortal
myLink Portal

Customer Support
Contact Customer Care

*Configuration details support Switchvox and Digium deployments, if a customer is running Asterisk Business Edition 1.4 on an alternative manufacturer we can provide service, but configuration support is not available. EarthLink Business is not responsible for any issues as it relates to configuration of the solution.

**EarthLink Business has certified Cisco Call Manager in a network utilizing a CUBE. If the customer is not utilizing a CUBE, then we required the Call Manager be equipped with MTP resources.

***ShoreTel deployments require the customer to purchase an InGate SIParator. This is a manufacturer requirement, and EarthLink Business is not responsible for the procurement of this device for the customer.



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