• EarthLink Business Homepage: EarthLink, Inc. (NASDAQ: ELNK) is a leading IT services and communications provider to more than 150,000 businesses and one million consumers nationwide. EarthLink empowers customers with managed services including cloud computing, managed and private cloud, and virtualization services such as managed hosting and cloud workspace. EarthLink also offers a robust portfolio of IT security, application hosting, colocation and IT support services. The company operates an extensive network spanning 28,800 route fiber miles with 90 metro fiber rings and 4 secure data centers providing ubiquitous nationwide data and voice IP service coverage across more than 90 percent of the country. Founded in 1994, EarthLink's award-winning reputation for outstanding service and product innovation is supported by an experienced team of professionals focused on best-in-class customer care.
  • Business Type
  • Solutions
  • Cloud & Infrastructure
    • Cloud & Infrastructure: Let the Cloud Power Your Business
    • Cloud Hosting: Our certified VMware vCloud powered Cloud Hosting services can simplify IT complexity, make your IT more flexible and agile, and reduce IT operating costs.
    • EarthLink Business Private Cloud Hosting: EarthLink Private Cloud is provided via dedicated resources enabling a business to maintain security and privacy policies and to maintain complete control over their own Cloud environment.
    • EarthLink Business Cloud Assessment: A Cloud Assessment from EarthLink Business helps smart businesses move to the Cloud and maximize its benefits as a strategic advantage.
    • EarthLink Business Managed Cloud Hosting: EarthLink's 4 levels of managed support increasingly offloads the burden from your IT team in running your servers and operating systems - giving you greater security and reliability. Let our certified server engineers manage your hardware, OS and IT infrastructure, so you can reduce costs and focus on optimizing your core business.
    • EarthLink Business Cloud Migration: EarthLink's fully managed Cloud Migration Service ensures your business a seamless IT migration to the Cloud with business continuity protection and more.
    • EarthLink Business Cloud Workspace: EarthLink Cloud Workspace is a managed Hosted Virtual Desktop solution. The solution is hosted in an EarthLink data center and all the applications and data are integrated on centralized virtual servers. This is a subscription based model and the workspace can be customized for your business, while you maintain complete control over security policies and directory permissions.
    • Business Continuity & Disaster Recovery
    • Business Data Center Services
      • EarthLink Colocation: Maintaining the security and integrity of a company's mission critical data is crucial. Data Center Colocation offers many advantages for keeping your company's data safe and available. Colocation allows you to take advantage of the reliability, security and redundancy that has been engineered into a data center's infrastructure. We offer Colocation Packages to fit any size business or organization.
  • Infrastructure
  • IT Services
    • Vulnerability & Security Assessment: Let our objective, certified IT security experts examine your IT infrastructure and networks to identify security vulnerabilities and help mitigate risk.
    • Compliance
    • IT Security
      • EarthLink Business Managed Security Services: With Managed Security services you can minimize risk to your assets and lower operational costs associated with managing, monitoring and securing your infrastructure. Our certified security professionals serve as an extension of your staff, mitigating threats to your business and working directly with your team to reduce IT risk.
      • Data Center Firewall: The Data Center Firewall service provides a dedicated firewall instance in a carrier-class multi-tenant hardware platform to protect your hosted services from both inbound and outbound security threats.
      • Managed Premises Firewall: With EarthLink Managed Firewall services you get the monitoring and protection from the latest security threats and the confidence that your firewall is configured to enforce your company security policies. Our market leading managed firewall services include technologies from Juniper, SonicWALL and Fortinet. EarthLink offers both a cloud and premise based Managed Firewall service and is offered even if we are not your network service provider.
      • Secure Remote Access: With EarthLink Secure Remote Access, (SSL VPN) authorized users are authenticated to access resources inside your company's network remotely and securely, whether at home, at a hotel, at an airport, or on a WiFi-equipped airplane, without having to install a VPN client on the end user workstation.
    • Help Desk
      • EarthLink TechCare: EarthLink TechCare is fully-managed, customizable and scalable remote help desk service that can save your business up to 70% vs. an in-house help desk.
    • Professional Services
  • Data Services
    • Data Services: Whether you need Internet access or a fully-meshed, secure IP network to support your critical business applications, EarthLink has a solution that fits your needs and your budget.
    • Internet Access: Whether you're looking for simple Internet access or a fully-meshed, secure IP network to support all your applications, EarthLink Business Data and Internet products offer the flexibility and scalability that will meet the needs of your business. From email and web hosting to Secure File Sharing and e-commerce applications, our Internet service delivers high speed access with the interface and optional features that work best for your business. All connectivity is provided over our facilities-based nationwide network monitored 24/7, so you can rest assured that your confidential information is secure.
    • MPLS & Data Center Connect: Ideal for the distributed enterprise, our seamless Multiprotocol Label Switching (MPLS) network transcends individual technologies to help increase overall company productivity and improve business efficiencies. Customers use their secure networks to run business-critical applications to gain better visibility across their organizations, improve operational efficiency, help build customer loyalty, and adapt more quickly. Our industry-leading Service Level Agreements (SLAs) ensure performance for the largest blended data access footprint in the United States.
    • Hosted Network Security: Hosted Network Security from EarthLink Business quickly and efficiently enables a robust suite of network security elements throughout your MPLS network. Cloud Security safeguards against a range of threats, from unauthorized network access and inappropriate web content to infected files and malware, by deploying centralized security management that is fully-integrated with your private MPLS network.
    • Secure WiFi:
  • Hosted Applications
    • Hosted Applications: With EarthLink cloud applications, you avoid capital expenses and lower your operational costs of running and maintaining your email applications.
  • Email
    • Hosted Exchange: EarthLink Hosted Exchange is a secure, enterprise-grade business email hosting service using the latest Microsoft Exchange 2013 platform.
    • Dedicated Exchange: EarthLink Dedicated Exchange is a fully managed enterprise-grade business email service. Increase reliability, productivity & security while cutting costs.
    • Dedicated Zimbra: EarthLink Dedicated Zimbra is a fully managed business email service for smaller organizations (under 500 users). Cut costs and increase productivity
    • Email Encryption: Email Encryption provides full content scanning of the subject line, content and attachments and the gateway will encrypt, block, or brand outbound emails based on your corporate security policies.
    • Email Archiving : Secure Email Archive is a secure vault repository providing email preservation for compliance and operational purposes.
    • Email Filtering: EarthLink Email Filtering is an antivirus and anti-spam solution that protects business email at the perimeter, so threats never touch your network.
  • Collaboration
  • Voice Services
    • Voice Services: From SIP Trunking to Hosted Voice, the EarthLink Complete. Voice product family has a solution for businesses of all sizes. Gain advantages such as increased productivity, cost savings, geographic flexibility and disaster recovery.
    • Hosted Voice: Hosted Voice from EarthLink Business is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems. A managed network solution, Hosted Voice delivers significant advantages such as increased productivity, dramatically improved economics, geographic flexibility, real time disaster recovery and reduced technology risk.
    • SIP Trunking: SIP Trunking is the ideal way to use your existing IP PBX equipment to take advantage of the latest Voice over IP technologies and benefits. It's easy to simply your network by using data lines to pass voice and data traffic while still using your existing Cisco, Avaya, NEC or Mitel equipment. The EarthLink PRI offering replaces traditional POTS lines or DID/DOD trunk groups and provides a variety of features. In lieu of hundreds of traditional costly individual line fees, a PRI connects telephone numbers to dedicated voice-channels
    • Integrated Access: EarthLink Business offers an extensive suite of bundled, integrated voice and data solutions for businesses of all sizes. Whether you prefer dynamic or channelized delivery for your integrated lines, trunks or PRIs, we can help. Integrated access services provide you with a host of reliable telephone service options, from 3 to 24 lines and high speed Internet including PRI, line side service and trunks. When voice lines are not in use, dynamic bandwidth is available for Internet access and data applications, offering more efficient bandwidth use and improved productivity.
    • Mobile Voice & Internet: Keeping employees connected and productive, whether on the go or in the office, is a prerequisite. The EarthLink Business Mobile Voice solution delivers business-class service that enables you to enjoy a single-source provider for both landline and wireless voice, saving time and money and streamlining your back office. Our affordable Mobile Voice solution offers hosted email and multimedia capabilities for the ultimate in convenience. And say goodbye to tedious waiting in a retail storefront, as we bring the devices right to your locations.
    • Conferencing: Significantly reduce your annual meeting costs and associated travel expenses with EarthLink Business Conferencing. Our comprehensive suite of audio and web conferencing tools efficiently and cost-effectively bring people together, optimize your budgets and maximize productivity. Instantly collaborate on documents, applications and presentations in real time from multiple locations.
    • Hosted Voice Demo: Hosted Voice from EarthLink Business is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems. Watch the Hosted Voice Demo to see it in action!
    • Hosted Voice Customer Resource Center: Customer Resource Center
    • Hosted Voice Business Impact Analysis: Hosted Voice from EarthLink Business is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems.
    • Voice Services Customer Resource Center: Customer Resource Center
    • EarthLink Business SIP Trunking Customer Resource Center: Customer Resource Center
  • Support
    • Support: Outstanding Customer Care 24 hours a day, 7 days a week.
    • Support Portal Links: Access your account portal, email and/or online billing for EarthLink Business Legacy.
    • Support Contact Us: Contact us via phone, email, live chat or your online account management portal.
    • Support Network Map: EarthLink Business Interactive Network Map
  • Knowledge Center
  • Promotions
    • Promotions Business T1
      • Promotions Hosted Voice
        • Promotions Business Ethernet
          • About
          • EarthLink Business - MyLink Demo
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            • EarthLink Carrier
              • Home: EarthLink Carrier, the carrier division of EarthLink Inc., is a facilities-based wholesale telecommunications provider to Inter-Exchange Carriers (IXC), wireless carriers, Competitive Local Exchange Carriers (CLECs), Local Exchange Carriers (LECs), Internet Service Providers (ISPs), VoIP providers, resellers, content providers, and cable companies.
              • EarthLink Carrier Private Line Services: EarthLink Carrier delivers flexible Private Line Services, specifically 'right-sized' and formulated in synch with the business goals of our Carrier customers. Delivered via a self-healing SONET network and highly scalable Wave network, these services are available for Carriers' own infrastructure or to resell to their customers, and will help round out Carrier product and service portfolios.
              • EarthLink Carrier Reseller Cloud Hosting:
              • EarthLink Carrier Reseller TechCare:
              • EarthLink Carrier MUX DS-3: EarthLink Carrier provides the reliability of point-to-point, dedicated private line service with a simple, predictable pricing structure to meet the hub and spoke networking needs of today's Carrier networks. We install a MUX DS-3 in one of our available locations and provide termination of up to 28 DS-1s across our network, all for one bundled IXC rate. MUX DS-3 provides a cost effective network backhaul and aggregation solution for wireless carriers, VoIP providers, cable companies and other telecom carriers.
              • EarthLink Carrier Local Access : EarthLink Carrier Local Access leverages our extensive network and direct connectivity to key providers for greater efficiency and resiliency. Available for many applications, our portfolio of Local Access solutions includes voice, Internet/MPLS, integrated voice and data, local loop and Ethernet. Our commitment to customer satisfaction delivers rapidly provisioned, high performance solutions that our Carrier customers can sell with confidence.
              • EarthLink Carrier Metro Network Services: EarthLink Carrier provides SONET-based transport solutions that help our Carrier customers cost-effectively connect to carrier hotels and central offices within a metropolitan market. Our customers may combine metro services with our extensive intercity transport services to connect their markets.
              • EarthLink Carrier PRI Services: With EarthLink Carrier's extensive PRI coverage, including presence in major Tier One, Tier Two, Three, and Four markets, customers are offered comprehensive local services for Internet Service Providers (ISPs) using local numbers to cost effectively reach their service platforms. PRI services incorporate both collocation and backhaul technologies.
              • Carrier Voice Termination: EarthLink Carrier's Voice Termination service provides termination of nationwide 1+ domestic traffic for facilities-based carriers. The carrier originates and aggregates traffic on their network, then hands the traffic off to an EarthLink Carrier Voice Term hub through a SIP or TDM handoff.
              • EarthLink Carrier Operator Services: EarthLink Carrier provides flexible Operator Services for Carriers on a branded or unbranded (white label) basis. By electing to add Operator Services through EarthLink Carrier, customers may maximize the options available to support their end users with a portfolio of professional telecommunications services.
              • EarthLink Carrier Directory Assistance: EarthLink Carrier offers flexible, nationwide Directory Assistance to provide our carrier customers with the services they need to enhance their voice portfolios. Our Directory Assistance services use EarthLink Carrier's owned and operated call centers located on our SONET-protected fiber optic rings. We deliver nationwide, reliable access with our staff of highly skilled operators and automated directory assistance platform. Our operators access one of the largest U.S. databases, which is updated daily, to provide the most up to date information for millions of listings across the nation.
              • EarthLink Carrier SIP Origination: With EarthLink Carrier's SIP Origination service, regional voice or enhanced service providers may provide Origination services to areas of the country that were previously too costly.
              • EarthLink Carrier UNE-P: For an existing base of lines or a new acquisition alternative, EarthLink Carrier. UNE-P Alternative Access service provides residential and business telephone services at highly competitive rates with rapid intervals.
              • About EarthLink Carrier: EarthLink Carrier is a leading, facilities-based telecommunications solutions provider to a wide range of wholesale customers.
              • EarthLink Carrier Support: At EarthLink Carrier., delivering outstanding Customer Care is our core value and drives the very essence of our company. We monitor our network and support customers 24x7, providing peace of mind and rapid resolution to any issues.
              • EarthLink Carrier Portal Access: At EarthLink Business, your account management portal puts you in the drivers seat by unlocking a wealth of self-service applications, including inquiry creation, open issue status checks, instant reroute of toll-free and Direct Inward Dial (DID) numbers, and line feature management. Your secure, centralized portal also contains a valuable library of helpful product information. An essential customer tool, the portal is the gateway to maximum online visibility into your account 24 hours a day, seven days a week.
              • EarthLink Carrier Network Overview: Our resilient, diverse network connects the major metropolitan areas, reaching into all Tier One and many Tier Two, Three and Four markets of the Southeast, Northeast and Upper Midwest. Network partnerships enable us to serve our customers with even greater depth and resiliency.
              • EarthLink Carrier Wholesale Network Map: Check out our Wholesale Interactive Network Map
              • EarthLink Carrier Office Locations:
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              • EarthLink Social Communities: Follow EarthLink Carrier
              • Contact EarthLink Carrier: