EarthLink Business Homepage: EarthLink, Inc. (NASDAQ: ELNK) is a leading IT services and communications provider to more than
150,000 businesses and one million consumers nationwide. EarthLink empowers customers with managed services including
cloud computing, managed and private cloud, and virtualization services such as managed hosting and cloud
workspace. EarthLink also offers a robust portfolio of IT security, application hosting, colocation and
IT support services. The company operates an extensive network spanning 28,800 route fiber miles with 90
metro fiber rings and 4 secure data centers providing ubiquitous nationwide data and voice IP service
coverage across more than 90 percent of the country. Founded in 1994, EarthLink.s award-winning reputation
for outstanding service and product innovation is supported by an experienced team of professionals
focused on best-in-class customer care. For more information, visit EarthLink's website at www.earthlink.net.
EarthLink Business Data and Internet: Whether you need Internet access or a fully-meshed, secure IP network to support your critical business applications, EarthLink has a solution that fits your needs and your budget. Explore more information about the EarthLink Complete Data product family by clicking the links below.
EarthLink Business Nationwide MPLS Networks: Ideal for the distributed enterprise, our seamless Multiprotocol Label Switching (MPLS) network transcends individual technologies to help increase overall company productivity and improve business efficiencies. Customers use their secure networks to run business-critical applications to gain better visibility across their organizations, improve operational efficiency, help build customer loyalty, and adapt more quickly. Our industry-leading Service Level Agreements (SLAs) ensure performance for the largest blended data access footprint in the United States.
EarthLink Business Hosted Network Security: Hosted Network Security from EarthLink Business quickly and efficiently enables a robust suite of network security elements throughout your MPLS network. Cloud Security safeguards against a range of threats, from unauthorized network access and inappropriate web content to infected files and malware, by deploying centralized security management that is fully-integrated with your private MPLS network.
Business Internet Access: Whether you're looking for simple Internet access or a fully-meshed, secure IP network to support all your applications, EarthLink Business Data and Internet products offer the flexibility and scalability that will meet the needs of your business. From email and web hosting to Secure File Sharing and e-commerce applications, our Internet service delivers high speed access with the interface and optional features that work best for your business. All connectivity is provided over our facilities-based nationwide network monitored 24/7, so you can rest assured that your confidential information is secure.
EarthLink Business Integrated Voice and Data: EarthLink Business offers an extensive suite of bundled, integrated voice and data solutions for businesses of all sizes. Whether you prefer dynamic or channelized delivery for your integrated lines, trunks or PRIs, we can help. Integrated access services provide you with a host of reliable telephone service options, from 3 to 24 lines and high speed Internet including PRI, line side service and trunks. When voice lines are not in use, dynamic bandwidth is available for Internet access and data applications, offering more efficient bandwidth use and improved productivity.
EarthLink Business Mobile Internet: With Mobile Internet from EarthLink Business, access the Internet wherever you roam with our mobile MiFi hotspot device. With the push of a button, wirelessly jump online virtually anywhere via any Wi-Fi-enabled device. The device fits in the palm of your hand and delivers reliable access in an instant to multiple users. Share your high-speed connection with colleagues and connect PDAs, tablet computers, cameras and more in a snap.
EarthLink Complete Voice: From SIP Trunking to Hosted Voice, the EarthLink Complete. Voice product family has a solution for businesses of all sizes. Gain advantages such as increased productivity, cost savings, geographic flexibility and disaster recovery.
EarthLink Hosted Voice Demo: Hosted Voice from EarthLink Business is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems. Watch the Hosted Voice Demo to see it in action!
EarthLink Complete Hosted Voice: Hosted Voice from EarthLink Business is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems. A managed network solution, Hosted Voice delivers significant advantages such as increased productivity, dramatically improved economics, geographic flexibility, real time disaster recovery and reduced technology risk.
Hosted Voice Customer Resource Center: EarthLink Business Hosted Voice Customers can visit the Customer Reference Center to access various resources that will help make the transition to Hosted Voice quick and seamless. Access tools such as the Quick Start Guide, User Trainings, IP Phone Guides, and more.
Voice Services Customer Resource Center: EarthLink Business Hosted Voice Customers can visit the Customer Resource Center to access various resources that will help make the transition to Hosted Voice quick and seamless. Access tools such as the Quick Start Guide, User Trainings, IP Phone Guides, and more.
EarthLink Complete Voice: Line Side Service: By implementing integrated access services you open up a wide array of reliable telephone and high speed Internet services. With Line Side Service, there are no dedicated voice and data channels. Instead, Line Side Service provides dynamic voice and data lines, providing flexible transfer of traffic based on usage.
EarthLink Complete Voice: SIP Trunking and PRI: SIP Trunking is the ideal way to use your existing IP PBX equipment to take advantage of the latest Voice over IP technologies and benefits. It's easy to simply your network by using data lines to pass voice and data traffic while still using your existing Cisco, Avaya, NEC or Mitel equipment. The EarthLink PRI offering replaces traditional POTS lines or DID/DOD trunk groups and provides a variety of features. In lieu of hundreds of traditional costly individual line fees, a PRI connects telephone numbers to dedicated voice-channels
EarthLink Business Voice: Mobile Voice: Keeping employees connected and productive, whether on the go or in the office, is a prerequisite. The EarthLink Business Mobile Voice solution delivers business-class service that enables you to enjoy a single-source provider for both landline and wireless voice, saving time and money and streamlining your back office. Our affordable Mobile Voice solution offers hosted email and multimedia capabilities for the ultimate in convenience. And say goodbye to tedious waiting in a retail storefront, as we bring the devices right to your locations.
EarthLink Complete Voice: Conferencing: Significantly reduce your annual meeting costs and associated travel expenses with EarthLink Business Conferencing. Our comprehensive suite of audio and web conferencing tools efficiently and cost-effectively bring people together, optimize your budgets and maximize productivity. Instantly collaborate on documents, applications and presentations in real time from multiple locations.
EarthLink Business IT Services: EarthLink Business offers IT services including data center services, virtualization, managed security and managed support. With four secure SSAE 16 Compliant Data Centers, all on-net and linked for redundancy you can have peace of mind that your critical data and assets are safe.
EarthLink Complete Equipment: Let our certified equipment consultants help you choose the right communication system for your business. Select from our portfolio of solutions from Cisco, Polycom, Avaya, NEC and ADTRAN. It's easy to cut your telephony costs by using IP to pass voice and data traffic and gain efficiencies by centralizing administrative applications.
EarthLink Business IP Telephony/Messaging: IP Telephony solutions help rationalize costs by using IP to securely carry voice traffic, centrally manage administrative functions and enable application access from multiple sites. By converging voice and data traffic using Internet Protocol, IP Telephony and Messaging maximizes network efficiency, reduces capital and operating costs, and opens new service opportunities. Our fully-certified equipment consultants leverage a wide portfolio of IP Telephony and Messaging solutions from Cisco, Polycom, Avaya, NEC and ADTRAN that customize the seamless business communications solutions you need in today's competitive environment.
EarthLink Business Contact Center Solutions: At EarthLink Business, our fully-certified equipment consultants leverage a wide portfolio of Contact Center solutions from Cisco, Polycom, Avaya, NEC and ADTRAN to deliver customized solutions that help you gain the advantages of increased agent efficiency, more effective customer engagements and the cost savings of IP convergence.
EarthLink Business Managed Router: Our comprehensive Managed Router, Secure Managed Router and Managed Monitoring and Notification solutions offer you the choice to have EarthLink Business support your internetworking needs with end-to-end management of your routers, network transport, and protocols, protect your business with managed security services, or offer asset and incident management and service reporting.
EarthLink Business Data Center Services: The EarthLink IT Services Data Center is a high availability state-of-the-art facility designed to meet our customer.s needs for Colocation, Cloud Hosting, Managed Services and Disaster Recovery Services.
EarthLink Business Colocation: Maintaining the security and integrity of a company's mission critical data is crucial. Data Center Colocation offers many advantages for keeping your company's data safe and available. Colocation allows you to take advantage of the reliability, security and redundancy that has been engineered into a data center's infrastructure. We offer Colocation Packages to fit any size business or organization.
EarthLink Business Virtualization Services: Virtualization such as cloud hosting services, dedicated servers, or web hosting improves the efficiency, availability and performance of IT resources and applications. Virtualization reduces capital expenses for computing and storage and scales operating costs with expected and unexpected computing demands. Whether you utilize cloud services for disaster recovery or host server environments, you can mitigate your risks from hardware failure, avoid on site power loss and increase mobility by relying on EarthLink to virtualize your computing and storage systems.
EarthLink Business Web Hosting: Our Enterprise Web Hosting provides premium, fully-managed shared hosting solutions to support your organization's hosting needs. Our experienced engineers and enterprise-class Data Center ensure that your hosted site will always be available and operating as efficiently as possible.
EarthLink Business Cloud Hosting: With EarthLink VMWare Cloud Hosting service, you are in full control of your cloud platform. Our Cloud Hosting service is offered with unmanaged or fully managed virtual servers.
EarthLink Cloud Workspace: EarthLink Cloud Workspace is a managed Hosted Virtual Desktop solution. The solution is hosted in an EarthLink data center and all the applications and data are integrated on centralized virtual servers. This is a subscription based model and the workspace can be customized for your business, while you maintain complete control over security policies and directory permissions.
EarthLink Business Dedicated Server: With EarthLink Cloud Dedicated Server hosting service, you can maintain complete control while increasing your performance level, reliability and security. Our SAS70 Type II Enterprise Class Data Center gives you a secure, dedicated environment to install, customize, and scale any application.
EarthLink Business Disaster Recovery Services: In times of crisis, a company's data is the asset most at risk and hardest to replace. That's why a sound recovery and backup plan is crucial to preventing business disruption. With offsite backup, full failover replication of your IT environment, a highly redundant SAS70 Type II Certified Enterprise Class Data Center and a team of disaster recovery engineers, we have your IT services covered.
EarthLink Business Managed Security Services: With Managed Security services you can minimize risk to your assets and lower operational costs associated with managing, monitoring and securing your infrastructure. Our certified security professionals serve as an extension of your staff, mitigating threats to your business and working directly with your team to reduce IT risk.
EarthLink Business Managed Premises Firewall Services: With EarthLink Managed Firewall services you get the monitoring and protection from the latest security threats and the confidence that your firewall is configured to enforce your company security policies. Our market leading managed firewall services include technologies from Juniper, SonicWALL and Fortinet. EarthLink offers both a cloud and premise based Managed Firewall service and is offered even if we are not your network service provider.
EarthLink Business Secure Remote Access (SSL VPN): With EarthLink Secure Remote Access, (SSL VPN) authorized users are authenticated to access resources inside your company's network remotely and securely, whether at home, at a hotel, at an airport, or on a WiFi-equipped airplane, without having to install a VPN client on the end user workstation.
EarthLink Business Cloud Server Backup: EarthLink Cloud Server Backup helps protect your business's mission critical information assets. Your data remains intact and quickly recoverable from man-made disasters and when Mother Nature disrupts your data center facility with a hurricane, tornado, ice storm, earthquake or other natural disaster.
EarthLink Business Applications: We offer a broad suite of enterprise applications from Microsoft that can be hosted in our SAS 70 Type II Enterprise Data Center, such as Secure Email Hosting, Email ion, Email Archive, and Secure File Sharing Portal.
EarthLink Business Secure Email: Secure Email enables your company to reduce email management costs, increase email reliability and uptime, and improve productivity for users with on-the-go email access and syncing from your tablets, iPhones and other smartphone devices.
EarthLink Business Email Encryption: Email Encryption provides full content scanning of the subject line, content and attachments and the gateway will encrypt, block, or brand outbound emails based on your corporate security policies.
EarthLink Business Managed Support Services: Reduce the need for dedicated IT resources while ensuring protection and system reliability. Turn to EarthLink Managed Services for 24x7x365 assistance, as well as daily network, power and hardware support.
EarthLink Business Managed Cloud Hosting: EarthLink's 4 levels of managed support increasingly offloads the burden from your IT team in running your servers and operating systems - giving you greater security and reliability. Let our certified server engineers manage your hardware, OS and IT infrastructure, so you can reduce costs and focus on optimizing your core business.
EarthLink TechCare: EarthLink TechCare is a fully managed outsourced help desk solution that is customizable and scalable to meet your needs today and in the future. This service typically saves up to 70% of the cost of providing an in-house help desk service. Avoid burning-out your limited IT staff on routine support issues on a 24x7 basis.
EarthLink Business Solutions for Retail: EarthLink Business is an expert in the retail space, and our secure, managed network solutions help hundreds of local, regional and national retailers gain a competitive business advantage. Whether you have two dozen or two hundred locations, our solutions provide the bandwidth required to support critical retail applications like workforce management, real-time inventory, video surveillance and payment processing. Plus, you can reduce labor costs by minimizing management of multiple connections at the corporate office.
EarthLink Business Solutions for Healthcare: At EarthLink Business, we are committed to empowering Healthcare providers with solutions that support efficient and cost-effective patient care. We make it simple to connect medical facilities and laboratories to expedite communication and data exchange, while ensuring the privacy of sensitive patient information.
EarthLink Business Solutions for Finance: At EarthLink Business, we have extensive experience in the financial industry. The many regulatory issues, mergers and acquisitions and other external forces combine to make the current climate challenging to successfully navigate. Seasoned financial managers realize that all of the industry noise does not matter if their customers are not treated well. We are the right partner for the industry, with a full portfolio of advanced solutions designed to improve your processes and optimize back-office and core-application processing, increasing productivity and effectiveness while ensuring compliance with more stringent banking regulations.
EarthLink Business Solutions for Government: Governments are increasingly challenged to provide more services with fewer resources. Public service IT leaders choose to ally with partners who work well in this environment without compromising on technology choices, infrastructure, customization and deployment of technology.
EarthLink Business Solutions for Manufacturing: EarthLink Business offers the high-bandwidth broadband networks that provide manufacturers with the reliability, security and capacity required to connect multiple facilities and enable next-generation, business-critical applications. Our solutions help regional and national manufacturers empower their employees to get more done, better manage costs and supply chain processes, increase efficiency across their organizations and gain significant competitive advantages.
EarthLink Business Solutions for Small and Medium Businesses: At EarthLink Business, we specialize in delivering reliable, scalable communications services that help businesses grow and thrive. Our cost-effective, business-class voice and data services help businesses increase their bottom line and get more done with less. We simplify network management by placing the visibility and information required for smooth network operation at your fingertips.
EarthLink Business Enterprise Solutions: Large enterprises need personalized networking solutions that meet their unique needs. With our comprehensive suite of nationwide services, EarthLink Business makes it easier to manage enterprise businesses. By providing a dedicated account manager as your single point of contact and an online portal for tracking requests, we simplify and streamline management of the distributed enterprise.
Business Continuity Solutions: With a sound business continuity plan, you'll have confidence and peace-of-mind that your mission-critical applications, systems and data will remain intact and function properly in the event of a natural disaster, power outage or equipment failure or crash.
Home: EarthLink Carrier, the carrier division of EarthLink Inc., is a facilities-based wholesale telecommunications provider to Inter-Exchange Carriers (IXC), wireless carriers, Competitive Local Exchange Carriers (CLECs), Local Exchange Carriers (LECs), Internet Service Providers (ISPs), VoIP providers, resellers, content providers, and cable companies.
EarthLink Carrier Private Line Services: EarthLink Carrier delivers flexible Private Line Services, specifically 'right-sized' and formulated in synch with the business goals of our Carrier customers. Delivered via a self-healing SONET network and highly scalable Wave network, these services are available for Carriers' own infrastructure or to resell to their customers, and will help round out Carrier product and service portfolios.
EarthLink Carrier MUX DS-3: EarthLink Carrier provides the reliability of point-to-point, dedicated private line service with a simple, predictable pricing structure to meet the hub and spoke networking needs of today's Carrier networks. We install a MUX DS-3 in one of our available locations and provide termination of up to 28 DS-1s across our network, all for one bundled IXC rate. MUX DS-3 provides a cost effective network backhaul and aggregation solution for wireless carriers, VoIP providers, cable companies and other telecom carriers.
EarthLink Carrier Local Access : EarthLink Carrier Local Access leverages our extensive network and direct connectivity to key providers for greater efficiency and resiliency. Available for many applications, our portfolio of Local Access solutions includes voice, Internet/MPLS, integrated voice and data, local loop and Ethernet. Our commitment to customer satisfaction delivers rapidly provisioned, high performance solutions that our Carrier customers can sell with confidence.
EarthLink Carrier Metro Network Services: EarthLink Carrier provides SONET-based transport solutions that help our Carrier customers cost-effectively connect to carrier hotels and central offices within a metropolitan market. Our customers may combine metro services with our extensive intercity transport services to connect their markets.
EarthLink Carrier PRI Services: With EarthLink Carrier's extensive PRI coverage, including presence in major Tier One, Tier Two, Three, and Four markets, customers are offered comprehensive local services for Internet Service Providers (ISPs) using local numbers to cost effectively reach their service platforms. PRI services incorporate both collocation and backhaul technologies.
Carrier Voice Termination: EarthLink Carrier's Voice Termination service provides termination of nationwide 1+ domestic traffic for facilities-based carriers. The carrier originates and aggregates traffic on their network, then hands the traffic off to an EarthLink Carrier Voice Term hub through a SIP or TDM handoff.
EarthLink Carrier Operator Services: EarthLink Carrier provides flexible Operator Services for Carriers on a branded or unbranded (white label) basis. By electing to add Operator Services through EarthLink Carrier, customers may maximize the options available to support their end users with a portfolio of professional telecommunications services.
EarthLink Carrier Directory Assistance: EarthLink Carrier offers flexible, nationwide Directory Assistance to provide our carrier customers with the services they need to enhance their voice portfolios. Our Directory Assistance services use EarthLink Carrier's owned and operated call centers located on our SONET-protected fiber optic rings. We deliver nationwide, reliable access with our staff of highly skilled operators and automated directory assistance platform. Our operators access one of the largest U.S. databases, which is updated daily, to provide the most up to date information for millions of listings across the nation.
EarthLink Carrier SIP Origination: With EarthLink Carrier's SIP Origination service, regional voice or enhanced service providers may provide Origination services to areas of the country that were previously too costly.
EarthLink Carrier Support: At EarthLink Carrier., delivering outstanding Customer Care is our core value and drives the very essence of our company. We monitor our network and support customers 24x7, providing peace of mind and rapid resolution to any issues.
EarthLink Carrier UNE-P: For an existing base of lines or a new acquisition alternative, EarthLink Carrier. UNE-P Alternative Access service provides residential and business telephone services at highly competitive rates with rapid intervals.
About EarthLink Carrier: EarthLink Carrier is a leading, facilities-based telecommunications solutions provider to a wide range of wholesale customers.
EarthLink Carrier Portal Access: At EarthLink Business, your account management portal puts you in the drivers seat by unlocking a wealth of self-service applications, including inquiry creation, open issue status checks, instant reroute of toll-free and Direct Inward Dial (DID) numbers, and line feature management. Your secure, centralized portal also contains a valuable library of helpful product information. An essential customer tool, the portal is the gateway to maximum online visibility into your account 24 hours a day, seven days a week.
EarthLink Carrier Network Overview: Our resilient, diverse network connects the major metropolitan areas, reaching into all Tier One and many Tier Two, Three and Four markets of the Southeast, Northeast and Upper Midwest. Network partnerships enable us to serve our customers with even greater depth and resiliency.
EarthLink Business Channel Partner Program: Our Channel Partners are vital to our success and we work tirelessly to develop a mutually rewarding relationship that benefits you, your customers and EarthLink Business. All of the resources you need to sell and succeed are in place. We can help you expand your market position and offer your customers the industry's broadest range of IP services and integrated communications services.
EarthLink Business Channel Partner Program - Web To Lead: Our Channel Partners are vital to our success and we work tirelessly to develop a mutually rewarding relationship that benefits you, your customers
and EarthLink Business. All of the resources you need to sell and succeed are in place. We can help you expand your market position and offer your customers the industry'
s broadest range of IP services and integrated communications services.
EarthLink Business Referral Program: In business, it's who you know that counts. Sign up for the EarthLink Business Referral Program and tap into the power of your network. Simply help us identify businesses and organizations that would benefit from our solutions and submit your leads online. It's quick, uncomplicated and lucrative.
EarthLink Business AX Technology Partners: With EarthLink Business AX, application providers, including Voice over IP providers, can now connect their hosted platform over MPLS and provide Class of Service (CoS) to their business customers nationwide, eliminating many of the connection issues associated with the public Internet. Similarly, EarthLink Business offers a new way for ASPs and SaaS providers to more efficiently get to their existing customers and to reach new customers with the underlying reliability of a performance-driven cloud-computing environment.
Support Overview: At EarthLink Business, delivering outstanding Customer Care is our core value and drives the very essence of our company. 24 hours a day, 7 days a week, we monitor our network and support customers, providing peace of mind and rapid resolution to any issues.
EarthLink Business Customer Portals: At EarthLink Business, your account management portal puts you in the driver's seat by unlocking a wealth of self-service applications, including inquiry creation, open issue status checks, instant reroute of toll-free and Direct Inward Dial (DID) numbers, and line feature management. Your secure, centralized portal also contains a valuable library of helpful product information. An essential customer tool, the portal is the gateway to maximum online visibility into your account 24 hours a day, seven days a week.
EarthLink Business Cloud Hosting: EarthLink Business provides cloud hosting services, dedicated server hosting, and other high-capacity access and storage solutions. Call today to learn more about the cloud computing and hosting services available.