EarthLink Business provides integrated communication solutions and systems for larger businesses, including retail, transportation, healthcare and financial institutions as well as state government agencies and higher education customers.
In today's rapidly changing world of technology, customers seek custom networking solutions to underpin their organizations and business processes. EarthLink Business creates additional value with our ongoing commitment to network reliability, customer service excellence, and financial stability, making us the reliable partner of choice for many large enterprises.
With EarthLink Business, enterprise accounts can expect:
Dedicated Account Team: A dedicated national account manager with industry-specific expertise backed by a full sales support team and sales engineer.
Industry-Specific Solutions: Experience building enterprise solutions tailored to meet the needs of specific industries, including retail, hospitality, healthcare, manufacturing, government and more.
Nationwide Network: Superior performance and reliability over our nationwide network so you can focus on your business instead of your connectivity.
Consolidated Billing: One consolidated bill that itemizes all activity.
Priority Service: Prioritized handling of all your service and support calls.
Our experienced team will help increase your overall productivity and improve business efficiencies. With our extensive track record, we welcome the opportunity to support your unique enterprise requirements.Products
MPLS: Our MPLS service is highly scalable and well suited to help enterprise-sized businesses relieve network congestion brought on by VoIP traffic, video uploads and downloads, file transfers, and other network demands.
Integrated Voice and Data: Size is no obstacle to a wide selection of access options, from a solution that combines network services and a feature-rich NEC IP-based phone system to flexible packages that deliver integrated voice, data and Internet via the facility type of your choice. Hosted Voice is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems.
Network Management: We offer extensive expertise in building, optimizing and maintaining multi-site broadband networks and function like your own virtual IT staff, performing tasks such as monitoring router and firewall equipment, predicting network costs, providing utilization statistics, reducing network outages, improving response and repair times, and automating trouble response and resolution.
Professional Services span the network lifecycle from initial project audit and analysis to ongoing operational support. Our consultants bring the technical expertise, vendor relationships and proven project management methods needed to meet your individual business objectives. From migration to newer technologies to integration of disparate networks, EarthLink Business consultants are available to assist. Capabilities include Network Migration Solutions, Business Continuity Solutions to plan in case of emergency, Integration Solutions and Efficiency Solutions to keep your network enterprise up to date with the newest technology.
IP Telephony and Messaging and Contact Center Solutions: By converging voice and data traffic using Internet Protocol, IP Telephony and Messaging maximizes network efficiency, reduces capital and operating costs, and opens new service opportunities. Contact Center solutions make the most of every customer interaction, enabling your agents to efficiently handle calls based on your call routing choices, including the first available agent, the least busy agent, or based on agent skills.