EarthLink Business is an expert in the retail space, and our secure, managed network solutions help hundreds of local, regional and national retailers such as GNC, Honey Baked Ham and many others gain a competitive business advantage. Whether you have two dozen or two hundred locations, our solutions provide the bandwidth required to support critical retail applications like workforce management, real-time inventory, video surveillance and payment processing. Plus, you can reduce labor costs by minimizing management of multiple connections at the corporate office.
From managed IP networks to high-speed Internet access, EarthLink Business offers secure, managed solutions that connect your stores, reduce expenses, and most importantly, improve customer service. Forget working with multiple providers or managing multiple technologies. With EarthLink Business, you enjoy seamless, secure access anywhere, all with just a single point of contact.
MPLS: Our MPLS service is highly scalable and well suited to help retailers relieve network congestion brought on by VoIP traffic, video uploads and downloads, file transfers, and other network demands.
Integrated Voice and Data: Size is no obstacle to a wide selection of access options, from a solution that combines network services and a feature-rich NEC IP-based phone system to flexible packages that deliver integrated voice, data and Internet via the facility type of your choice. Hosted Voice is a state-of-the-art Hosted IP PBX solution which eliminates the need for legacy PBX and key systems.
Mobile Voice: Enjoy the convenience and cost-savings of a single-source provider for wireless and landline voice. We bring the leading-edge devices right to your business, with no more waiting in a retail location.
Mobile Internet: Jump online virtually anywhere with our mobile MiFi hotspot device and share your high-speed connection with colleagues.
Network Management: We offer extensive expertise in building, optimizing and maintaining multi-site broadband networks and function like your own virtual IT staff, performing tasks such as monitoring router and firewall equipment, predicting network costs, providing utilization statistics, reducing network outages, improving response and repair times, and automating trouble response and resolution.
Professional Services span the network lifecycle from initial project audit and analysis to ongoing operational support. Our consultants bring the technical expertise, vendor relationships and proven project management methods needed to meet your individual business objectives. From migration to newer technologies to integration of disparate networks, EarthLink Business consultants are available to assist. Capabilities include Network Migration Solutions, Business Continuity Solutions to plan in case of emergency, Integration Solutions and Efficiency Solutions to keep your network enterprise up to date with the newest technology.
IP Telephony and Messaging and Contact Center Solutions: By converging voice and data traffic using Internet Protocol, IP Telephony and Messaging maximizes network efficiency, reduces capital and operating costs, and opens new service opportunities. Contact Center solutions make the most of every customer interaction, enabling your agents to efficiently handle calls based on your call routing choices, including the first available agent, the least busy agent, or based on agent skills.
Conferencing: Instantly collaborate on documents, applications and presentations in real time from multiple locations. And with no required contract or monthly commitment, you only pay for what you use. Choose from Reservationless, Operator Assisted or Web conferencing options.
